Privacy policy
Privacy Policy – velouraskin.co.za
latest update 7 july 2026
At Veloura Skin (getvelouraskin.co.za), your privacy is very important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or purchase the Dr Melaxin 5-Piece Skincare Set.
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1. Information We Collect
When you place an order or interact with our store, we may collect:
* Full name
* Email address
* Phone number
* Shipping and billing address
* Payment details (processed securely via third-party payment providers)
* Device and browser information (for website improvement)
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1. How We Use Your Information
We use your information to:
* Process and deliver your orders
* Provide customer support
* Send order confirmations and updates
* Improve our website and customer experience
* Prevent fraud and ensure secure transactions
* Send promotional offers (only if you opt in)
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1. Sharing Your Information
We do not sell or rent your personal data.
We may only share your information with trusted third parties such as:
* Payment processors
* Shipping and delivery companies
* Website and service providers that help operate our store
These parties are only given the information necessary to perform their services.
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1. Data Security
We take strong security measures to protect your personal data from unauthorized access, loss, or misuse. All payments are processed through secure, encrypted systems.
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1. Cookies
Our website may use cookies to improve your browsing experience, analyze traffic, and personalize content. You can disable cookies in your browser settings at any time.
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1. Your Rights
You have the right to:
* Request access to your personal data
* Request correction or deletion of your data
* Withdraw consent for marketing emails at any time
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1. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices
1. Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised Effective Date.
1. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
[whatsapp number 0786178404
Chandodacosta48@gmail.com]