Terms of service
Terms of Service – getvelouraskin.co.za
Latest update 7 July 2026
Welcome to Veloura Skin (getvelouraskin.co.za). By accessing our website or purchasing our products, you agree to be bound by the following Terms of Service. Please read them carefully before using our site.
⸻
1. Overview
This website is operated by Veloura Skin. Throughout the site, the terms “we,” “us,” and “our” refer to Veloura Skin. By visiting our site and/or purchasing from us, you engage in our “Service” and agree to these terms.
⸻
2. Products
We sell skincare products, including the Dr Melaxin 5-Piece Set. All product descriptions, images, and pricing are subject to change without notice.
We do our best to display products accurately, but we cannot guarantee that your device’s display will perfectly reflect actual product colors or packaging.
⸻
3. Orders & Payments
* All orders are subject to acceptance and availability.
* We reserve the right to refuse or cancel any order at any time.
* Payment must be completed at the time of purchase through secure third-party payment providers.
* You agree to provide accurate billing and shipping information.
⸻
4. Shipping & Delivery
* Delivery times may vary depending on location and courier services.
* We are not responsible for delays caused by shipping carriers or customs.
* Risk of loss passes to the customer once the order has been shipped.
⸻
5. Returns & Refunds
Please refer to our Refund Policy for detailed information. Refunds or replacements may be offered based on eligibility and product condition.
⸻
6. Medical Disclaimer
Our skincare products, including the Dr Melaxin 5-Piece Set, are not intended to diagnose, treat, cure, or prevent any disease.
Results may vary from person to person. If you have sensitive skin or medical conditions, consult a dermatologist before use.
⸻
7. User Responsibilities
By using our site, you agree:
* Not to use our products for any illegal or unauthorized purpose
* Not to violate any laws in your jurisdiction
* Not to attempt fraudulent chargebacks or misuse payment systems
⸻
8. Intellectual Property
All content on VelouraSkin.com, including logos, product descriptions, images, and branding, is the property of Veloura Skin and may not be copied or reused without permission.
⸻
9. Limitation of Liability
Veloura Skin is not liable for any indirect, incidental, or consequential damages resulting from the use or inability to use our products or website.
⸻
10. Changes to Terms
We reserve the right to update or modify these Terms of Service at any time. Changes will be posted on this page with an updated effective date.
⸻
11. Contact Information
If you have any questions about these Terms, please contact us at:
[Whatsapp number 0786178404
Email chandodacosta48@gmail.com]